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# Refund and Returns Policy

- Link: https://staging.bandbcollectiblesllc.net/refund_returns/
- Published: 2026-10-25T06:53:58+00:00
- Author: admin

## Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase,
we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition 
that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as 
food, flowers, newspapers or magazines cannot be returned. We also do not accept
products that are intimate or sanitary goods, hazardous materials, or flammable 
liquids or gases.

Additional non-returnable items:

 * Gift cards
 * Downloadable software products
 * Some health and personal care items
 * It special items orders made or monogramed just for you.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

 * Book with obvious signs of use
 * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record.
 * Any item not in its original condition, is damaged or missing parts for reasons
   not due to our error.
 * Any item that is returned more than 30 days after delivery

## Refunds

The refund must be submitted for approval within 7 days of receipt of the item and
the item must be received by B and B Collectibles within 14 days of making the request.

Received and inspected, once your return is, we will send you an email to notify
you that we have received your returned item. We will also notify you of the approval
or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically
be applied to your credit card or original method of payment, within a certain amount
of days.

### Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund 
is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please
contact us at {andmin@bandbcollectiblesllc.net.

## Exchanges

We do not offer exchanges.

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## Need help?

Contact us at admin@bandbcollectiblesllc.net for questions related to refunds and
returns.
